BPO Jobs for Freshers at Genpact
Location: Delhi/NCR
Compensation: Process Incentives + client incentives (process specific)
Education:
UG - B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Ed - Education,B.Sc - Any Specialization, Biology, Botany, Chemistry, Environmental science, Geology, Home science, Maths, Physics, Zoology, General,BHM - Hotel Management,Diploma - Any Specialization, Hotel Management
PG - Post Graduation Not Required
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Job Description:
Answer inbound calls
Document the calls to ensure all information is captured
Ensure one time call resolution
Maintain accuracy of information given and documented
Adhere to standard operating procedures required by the process
Attend briefings, trainings/refresher sessions and meetings as required
Should be able to work in 24/7
Desired Candidate Profile:
Excellent Communication skills
Logical reasoning and analytical skills
Ability to work with speed and accuracy
Prioritizing and organizing skills
Team working
Company Profile:
Genpact, formerly GE Capital International Services (GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 32,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. Has been awarded number 1 BPO in India as per Nasscom 2007-2008. Genpact also topped the list of companies in the Dataquest BPO Company rankings Genpact provides a world class working environment and great opportunities. You can read more about Genpact at http://www.genpact.com. Read GENPACT Blog
Contact Details
Company Name: GENPACT
Website: http://www.genpact.com
Executive Name: Soumendra Choudhury
Address: Not Mentioned
Telephone: 9899969716
Keywords: CSE , Voice , Non Tech , US, CCE, CSA, International call centre, inbound, outbound, night shifts, fresher, bpo, customer care, customer service, telecalling