Designation: Technical Support Officer
Job Description: Taking calls and resloving the technical issues of the clients
Company Profile:
HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 4.7 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies and HCL Infosystems.The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.
Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.While HCL Enterprise has a 30-year history, HCL Technologies is a relatively young company formed, nine years ago, in 1998. During this period, HCL has built unique strengths in IT applications (custom applications for industry solutions and package implementation), IT infrastructure management and business process outsourcing, while maintaining and extending its leadership in product engineering. HCL has also built domain depth through a micro-verticalization strategy in industries such as Financial Services, Hi-tech and Manufacturing, Retail, Media and Entertainment, Life Sciences, and Telecom.HCL has created the ability to distribute value across the customer's IT landscape through its well-distributed services portfolio, significant domain strengths, and locally relevant geographic distribution. HCL has the widest service portfolio among Indian IT service providers, with each of its services having attained critica mass.
Desired Profile:
* Education : Diploma / UG / PG (Should have studied 15 years 10 + 2 + 3). Should posses certificates. Open University and One-Sitting/Two-Sitting Degrees are not valid.
* Experience: 0-17 months experience
* Should be willing to work in nightshift and voice process in Chennai
* Pick-up and drop and food at subsidized rates will be provided.
* Candidates should be willing to join immediately (maximum within three days from the day of selection).
* After selection they will go thro three types of training (voice, tech and client based) process and on successful completion of all the trainings, they will be absorbed into the process.
* For candidates have to sign bond for 9 months (from the date of joining)
Selection Process :
1. Pre- Screening Round
2. Written test
3. Voice and Accent Round interview
4. Technical Interview
5. HR round of Interview.
KINDLY WALK-IN with your resume from 10am to 7pm Mon - Sat at the below venue
HCL Technologies Ltd.- BPO Services
C2 Ist Floor â€" Central Resourcing Team
84 Greams Road,
Thousand Lights
Chennai 600 006
Contact:Aarthi (HR)
Experience: 0 - 2 Years
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Location: Chennai
Contact:
Aarthi Manohar
HCL Technologies Ltd.- BPO Services
C2 Ist Floor â€" Central Resourcing Team
84 Greams Road,
Thousand Lights
Chennai 600 006
Website: http://www.hcltech.com
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